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VoIP

What does the lifespan of a business phone system look like?

Although digital communication tools let businesses connect with customers and other stakeholders in an efficient manner, telephones are still used to communicate with important business stakeholders. And for many organizations, determining whether ...

Successful cloud migration for unified communications

There are several benefits to migrating your unified communications (UC) to the cloud. These include better business agility, disaster recovery, greater mobility, increased efficiency and reliability, and better customization, just to name ...

Improve communication by dealing with VoIP issues

Voice over Internet Protocol (VoIP) phone systems are cheaper and more efficient than regular phones and businesses are jumping on board. However, transitioning without a plan can cause a range of issues ...

Selecting the right VoIP system for your business

Voice over Internet Protocol (VoIP) services are taking over communications in the digital age, making your office landline a thing of the past. More companies are starting to deploy VoIP because it ...

How much does a VoIP system cost?

There are so many VoIP phone systems in the market that you’re bound to come across a few with similar features and add-on services. This might tempt you to compare their prices ...

VoIP and remote work: The perfect combination

Voice over internet protocol (VoIP) phone systems give employees the freedom to make and receive calls from any location. More importantly, a good VoIP solution allows you to enable work-at-home arrangements that ...

5 Ways to benefit from VoIP phones

If you’re making or receiving Voice over Internet Protocol (VoIP) calls, you may gather a lot of valuable data without knowing it. Whether you’re still getting accustomed to your new telephone system, ...

Advantages of call recording

Even the most attentive customer service representative can make mistakes; after all, he or she is only human. If your business uses VoIP as its telephony solution, errors can be lessened through ...

VoIP hardphones or softphones for SMBs?

Your company has decided to avail of Voice over Internet Protocol (VoIP) and has given you the task of choosing between the two types of phones: traditional desk phones (hardphones) or software-based ...

How to choose the best VoIP system for your SMB

Many industries now utilize Voice over Internet Protocol (VoIP) for better communication quality with lower costs. And with the many options on digital communications, taking your pick could be overwhelming. This guide ...

IT Weekly

Are You Ready to Save $15,000,000?

Are You Ready to Save $15,000,000?

The Exec Email Fraud Menace Continues: Crooks Net $15 Million Via Microsoft’s Cloud Lets break down this click bait headline Firstly: You[...]
Who Needs Privacy?! Social Media Companies Don't Think You Do.

Who Needs Privacy?! Social Media Companies Don't Think You Do.

A recent article recalls a past privacy scandal involving Facebook and British political consulting firm Cambridge Analytica.  It also focuses[...]
Is Your VoIP System Safe?

Is Your VoIP System Safe?

  Hi everyone this is IT Weekly and I’m Chris Engler This week’s episode is on VoIP and Voice Security, and was[...]

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Since 2004, Engler IT has been a leading provider of IT support and consulting, focusing on small and medium sized businesses in the Baltimore Area. We have helped hundreds of businesses increase productivity and profitability by making IT a streamlined part of operations. We equip our clients with customized technology solutions to reduce risk and increase profitability.

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