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VoIP

Which VoIP service is best for you?

Is it better for your company's Voice over Internet Protocol (VoIP) system to be on-premise or cloud-based? What's the difference between a mobile VoIP client and a software-based application? What VoIP service ...

Premise-based or cloud-hosted VoIP?

Business owners are turning to the cloud because of its numerous advantages. However, others prefer premise-based infrastructures. When it comes to VoIP phone systems, which is better for your business? Installation and ...

Include VoIP phones in your recovery plan

Businesses that focus heavily on sales and customer service need a reliable, efficient, and effective telecommunications system. If their services break down even for just a day, the losses will be significant, ...

Scammers deriving new ways to scam via VoIP

VoIP (Voice over Internet Protocol) makes business communications simple and inexpensive. However, scammers are still finding ways to exploit VoIP, such as through “vishing scams, a new type of phishing wherein ...

Battle of the VoIPs: Hangouts or Skype?

Microsoft and Google have been competing on almost every front. Both have made huge strides in machine learning, cloud computing, and productivity software. In terms of VoIP solutions, the tech powerhouses are ...

AI-powered VoIP: what businesses can expect

Automating business processes is a necessity for most organizations. While the human element is still important, automation increases time to market and saves money. And because telecom is an essential part of ...

5G’s impact in the evolution of VoIP

Mobile connectivity is a top priority for personal and business users alike. 5G, or fifth-generation wireless systems, will change not only people’s daily routines but also the way small- and medium-sized businesses ...

Is your VoIP distributor right for you?

Because it is cost-effective, Voice over Internet Protocol (VoIP) is a popular choice today among small- and medium-sized businesses (SMBs) looking to upgrade their phone systems. But before you contact just any ...

Don’t be a VoIP eavesdropping victim

In the digital world, eavesdropping is a form of cyberattack where voice over internet protocol (VoIP) phone calls are intercepted and recorded, usually to glean personal or business information. Since it does ...

How to prevent VoIP threats

Now that digital collaboration is an integral part of any business, VoIP has become indispensable. Unfortunately, as it becomes more widespread, so do the threats against it. These attacks may not be ...

IT Weekly

Who Needs Privacy?! Social Media Companies Don't Think You Do.

Who Needs Privacy?! Social Media Companies Don't Think You Do.

A recent article recalls a past privacy scandal involving Facebook and British political consulting firm Cambridge Analytica.  It also focuses[...]
Is Your VoIP System Safe?

Is Your VoIP System Safe?

  Hi everyone this is IT Weekly and I’m Chris Engler This week’s episode is on VoIP and Voice Security, and was[...]
The Cloud

The Cloud

Hi everyone, this is IT Weekly and I’m Chris Engler This week’s episode in on the cloud, and was inspired by[...]

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Since 2004, Engler IT has been a leading provider of IT support and consulting, focusing on small and medium sized businesses in the Baltimore Area. We have helped hundreds of businesses increase productivity and profitability by making IT a streamlined part of operations. We equip our clients with customized technology solutions to reduce risk and increase profitability.

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