Managed IT Services for Healthcare. The Value of Experienced Service and Consulting Solutions

Using managed IT services in healthcare facilities and corporate offices is an intelligent and cost-effective way to meet the demands of today’s healthcare industry. Healthcare is one of the most regulated businesses and experiences frequent changes that make HIPAA compliance challenging. In addition, increased use of mobile devices and cloud-based services creates a growing demand for highly responsive technology and increased protection from data loss. As an MSP (managed IT service provider), our ongoing experience in the healthcare industry works to your benefit. We provide expert management and consulting solutions that save you money and keep your business functioning as it should, adding more value to your business.

Let’s look at some of the many benefits our managed IT services provide.

Ongoing Compliance

Staying compliant is complicated and costly to do independently. It requires staff who are well-versed in today’s healthcare regulations and have knowledge in system solutions that maintain compliance; otherwise, you can be fined and penalized and, in the worst case, even lose your license.

We specialize in managed IT services for healthcare, and we understand the industry. We can easily adopt current and future regulations into systems as they come. In addition, we offer consulting services and installation of the newest and most cost-effective systems to fulfill all compliance needs.

Reduced IT Costs

Purchasing and managing your servers, internal systems, and storage networks requires significant capital investment upfront, as well as ongoing investment over time. Having reliably functioning systems and service has direct value. Your business functions better, and you are more trusted as a brand. A loss of data can have devastating effects, and repairing the damage can be exorbitant.

In addition, there is a shortage of IT professionals who are well versed in healthcare data management and national and local compliance needs. Hiring, training, and maintaining this staff is both expensive and time consuming.

As a managed IT service, we offer automatic and ongoing control of your systems at a lower rate than it would cost independently. We hire and control our own staff, know the technology, and provide ongoing 24/7 service. We even offer professional consulting in systems solutions for today and tomorrow to suit your budget, so you have the best services for your dollar and full clarity on potential costs moving forward, keeping you adequately prepared. All of these benefits add up to savings while helping you and your organization to stay focused on what is most important: healthcare.

Improved Protection

Cyberattacks are a growing problem for healthcare organizations due to the high volume and density of sensitive data. The WannaCry cyberattack on the UK’s National Health Service in 2017 infected 200,000 computers, and the attack on Boston’s Children’s Hospital in 2014 cost an estimated $300,000 in repairs. More recently in 2019, a Montpellier University medical center was affected by a phishing email that infected 600 computers.

The threat of attacks directed to healthcare facilities is real and growing. They can cause havoc with your organization and damage your reputation, hampering your business growth. As a managed IT service specializing in healthcare systems, we know what issues to look for and how to protect your data.

H2: Improved Tech Service

In today’s world, technology is at the core of effective healthcare management. It has direct value throughout your organization. The more outdated it is, the less efficient it is. The right internal systems improve communication between patients and staff, so you keep up with the industry’s improving service. With a wealth of options available, we provide ongoing solutions to keep you current in today’s market and improve your services moving forward.

One example of how healthcare technology has boomed is through the increased use of smartphones and tablets, making managed care more mobile than ever. Having your IT system compatible with these devices allows for immediate patient consulting for improved service and customer satisfaction. This service is even faster and cheaper than traditional “brick and mortar” healthcare. Keeping this technology functioning reliably adds value by creating better and cheaper communication.

One issue with mobile systems is protecting patient data. Our professional IT services and healthcare systems solutions bring advanced protection to ensure this mode of communication remains reliable, boosting its value for your organization and your patients.

Faster Response Time

As telehealth is increasing in the healthcare industry, having prompt and reliable communication keeps you competitive. This means quick response times and 24/7 assistance. We understand the importance of this type of service, and we know how to keep it functioning correctly. We provide reliable solutions to ensure your patients have the care they need when they need it. And if issues arise, we tackle them immediately, day or night.

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In today’s world of healthcare, reliable technology management is more important than ever. This is what we do. Let us show you how we can accomplish your system needs and keep you fully compliant, helping your business run smoothly and keep you ahead of your competition.